Once the purchase is made, your game account is credited. If you notice a delay, make sure your gaming device is properly connected to the internet.

In Web Shop, you can purchase game items at lower prices, find some special offers, and claim free rewards. Moreover, there’s a variety of payment options available, allowing you to choose the most convenient one for your purchases.

Web Shop is provided by our partner Xsolla. Xsolla is PCI DSS Level 1 which refers to the highest level of compliance with the Payment Card Industry Data Security Standard. Therefore, all payments made on Web Shop are completely secure.

Web Shop currently accepts payments via most popular credit/debit card brands and e-wallets. You can view all available payment options on the payment page.

Log in with your own User ID to purchase for your game account. If you want to purchase for your friend, copy their User ID from their game profile and log in using it.

If you need assistance with your purchase or wish to request a refund, contact Pal Go Customer Support inside the game. Just go to Settings -> select Support, and contact us via email. We’ll get back to you shortly.